Dear Jeanne & Leonard:
I'm a massage therapist, and recently I raised my fee for a one-hour massage from $70 to $80. When a few of my old clients complained, I agreed to continue to charge them the old rate. But I need to make up the discount I'm giving these folks, so when a new customer, "Grace," came in, and I could see that she could afford to pay more, I charged her $85.
Well, Grace found out that my normal rate is $80, and now she wants a $5 refund. To me, this is...
Massage therapist wants to adjust rates individually - Daily Herald
I'm a massage therapist, and recently I raised my fee for a one-hour massage from $70 to $80. When a few of my old clients complained, I agreed to continue to charge them the old rate. But I need to make up the discount I'm giving these folks, so when a new customer, "Grace," came in, and I could see that she could afford to pay more, I charged her $85.
Well, Grace found out that my normal rate is $80, and now she wants a $5 refund. To me, this is...
Massage therapist wants to adjust rates individually - Daily Herald